Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • United States : 1 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Request a cancellation within: 6 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Frequently Asked Questions

Care instructions

It is recommended that you hand wash your drink ware items in warm water with a mild soap. Scrub gently. Do not soak items. Do not place it in the dishwasher, freezer or microwave! Air Dry or Pat Dry Immediately. If you follow these steps your drink ware should last for years minus normal wear and tear!
Information on how to care for your drink ware will be included in packaging.

Gift wrapping and packaging

All items are gift wrapped in tissue paper ready for gift giving and include a care card explaining how to care for your drink ware.

Wholesale availability

Wholesale orders are welcome. Please contact me at drinkupbuddercup@yahoo.com

Can you change the color of the travel mug itself?

Not at this time. All travel mugs are white with black lids.
You do have the option to change the color of the wording on all mugs. Please see the last photo in each listing for popular vinyl colors that are available. If you do not see what you like please contact me to see if it is available as I have several colors not posted.

What is the design applied with? Is it a sticker?

All of my designs are applied with HIGH QUALITY permanent outdoor vinyl that is waterproof. I can promise you that my vinyl designs will last a long time if you properly care for your drink ware.

Do you offer a discount for large orders?

YES! As a matter of fact I do! If you wish to order 10 or more, please use coupon code DISCOUNT10 and enjoy 10% off. This coupon does not apply to the listings where shipping is free. Those listings are already discounted. If you use this coupon on those items, your order will be cancelled and refunded immediately.

How soon will I receive my item?

Normal production time for drink ware items is 1-3 business days plus 2-3 days for shipping. We use priority mail for shipping drink ware items getting you the items as quickly as possible. If you upgrade shipping during check out, your will ship within 1 business days.

Tote bags & makeup bags will still ship within 1-3 business days, but we use 1st class shipping on these items to bring you the lowest shipping cost available. 1st class takes 1-5 days for transit.

Are items dishwasher safe?

Unfortunately no. Although our vinyl is waterproof and permanent, we recommend hand washing only.

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